Your privacy matters to us. This Policy explains exactly what personal data ph8.com collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
Six core commitments that define how ph8.com handles your personal information — built around Philippine law and genuine respect for your privacy.
Every piece of data transmitted between your device and ph8.com is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
ph8.com does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process transactions, and comply with PAGCOR and Philippine legal requirements.
ph8.com fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required by law.
ph8.com collects only the personal data that is strictly necessary for account operation, KYC verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
Under RA 10173, you have the right to access, correct, delete, and port your personal data. ph8.com provides clear processes for exercising all of these rights. Requests are processed within 15 business days.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, ph8.com will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.
ph8.com is an online gaming platform operated under PAGCOR regulations, serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, Quezon City, and beyond. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), ph8.com is the Personal Information Controller responsible for the personal data you provide when using our platform.
Our designated Data Protection Officer (DPO) can be reached at [email protected]. All data privacy queries, access requests, and complaints should be directed to the DPO in the first instance.
ph8.com collects the following categories of personal data from registered players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, PayMaya/Maya number, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud prevention, geolocation compliance |
| Gaming Data | Bet history, game preferences, session duration, win/loss records | Game provision, responsible gaming monitoring, bonus eligibility |
| Communications Data | Support chat logs, email correspondence, survey responses | Customer support, service improvement, dispute resolution |
ph8.com does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where a government-issued ID submitted for KYC incidentally contains such information — in which case it is stored securely and used solely for identity verification purposes.
ph8.com collects personal data through the following means:
ph8.com uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, ph8.com processes your personal data on the following legal bases:
ph8.com does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
All third-party processors engaged by ph8.com are contractually bound to process your data only as instructed by ph8.com, to maintain appropriate security measures, and to comply with the Philippine Data Privacy Act.
ph8.com uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following types of cookies are used:
You can manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect platform functionality. ph8.com does not use third-party advertising or behavioural tracking cookies.
ph8.com retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
After the applicable retention period, personal data is securely deleted or anonymised in accordance with ph8.com's data destruction procedures.
ph8.com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ph8.com takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your account credentials confidential and for notifying ph8.com immediately if you suspect unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph8.com:
You have the right to be informed about how ph8.com collects and processes your personal data — which is the purpose of this Privacy Policy.
You may request a copy of the personal data ph8.com holds about you, along with information about how it is being used. Requests are fulfilled within 15 business days.
If any personal data ph8.com holds about you is inaccurate or incomplete, you have the right to request correction. You may also update most account details directly through your ph8.com account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph8.com's legal obligations to retain certain data under PAGCOR regulations and AMLA.
You may request a copy of your personal data in a structured, commonly used, machine-readable format (CSV or JSON) for transfer to another service provider.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ph8.com's overriding legal obligations.
If you believe ph8.com has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels.
To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will verify your identity before processing any request.
ph8.com is strictly an adults-only platform. In compliance with Philippine law, players must be at least 21 years of age to register and use ph8.com. We do not knowingly collect personal data from individuals under 21 years of age.
If ph8.com becomes aware that personal data has been collected from a person under 21, the account will be immediately closed, all funds returned to the payment source, and the personal data deleted without undue delay. If you believe a minor has registered on ph8.com, please contact us immediately at [email protected].
ph8.com primarily stores and processes personal data within the Republic of the Philippines. Where data is processed by third-party service providers located outside the Philippines (for example, cloud infrastructure providers), ph8.com ensures that such transfers comply with Section 21 of the Data Privacy Act and its Implementing Rules, including the requirement that the recipient country provides an adequate level of protection for personal data, or that appropriate contractual safeguards are in place.
ph8.com does not transfer personal data to jurisdictions that do not provide adequate data protection standards without implementing appropriate contractual protections, including standard data protection clauses approved by the National Privacy Commission.
ph8.com reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or PAGCOR regulatory obligations. Material changes will be communicated to registered players via email or a prominent notice on the ph8.com platform at least seven (7) days before taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of ph8.com after the effective date of any revision constitutes your acceptance of the updated Policy.
For all data privacy queries, access requests, correction requests, deletion requests, or complaints, please contact ph8.com's Data Protection Officer:
If you are not satisfied with ph8.com's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through its official complaint process.
For responsible gaming concerns, please visit our Responsible Gaming page. For general terms of service, please review our Terms & Conditions.
All data in transit and sensitive data at rest is protected with AES-256 and SSL/TLS encryption.
Maximum response time for all data access, correction, deletion, and portability requests.
ph8.com notifies the NPC and affected players within 72 hours of any confirmed data breach.
ph8.com never sells, rents, or trades your personal data to third parties for any commercial purpose.
Now that you know exactly how ph8.com protects your privacy, explore the platform with peace of mind. PAGCOR-regulated, RA 10173-compliant, and built for Filipino players. 21+ only.